Board Thread:Question and Answer/@comment-117.205.178.208-20140731063820/@comment-24076773-20140731084424

I think your account is connected to phone ID or something, so you can't copy a profile and it will work on another phone. But I heard if you have details about the account, like last time you used jewels etc. nubee might be able to identify if you indeed are the owner of the account and recover it. Just try to contact customer service.