Board Thread:General Discussion/@comment-24492152-20140518021908/@comment-24892126-20140518031820

Just send an email to them, what I did was I sent them what I could remember in my account (Jewel count, date of playing, and what happened to my account) and all they reply was they just needed the new device ID in your phone, but my user ID. Within 10 minutes, they transferred everything back to my iPad.