Board Thread:Question and Answer/@comment-29547733-20160822071605/@comment-25151790-20160822084955

First, check that your device has notifications on. Also check in-game: Menu > Settings > Notice settings to make sure "Receive game notifications" is checked.

If that's all set, go to your device's Settings > Apps > Valkyrie Crusade and hit "Clear Data". Note that this will not reset your account, but it will reset all tutorial messages.

If the above did not fix your problem, you can try uninstalling and reinstalling Valkyrie Crusade.

The last thing you can try is reinstalling Bluestacks.

If you are worried about losing your account, make sure to link your account to an SNS by following the instructions on the Account Transfer page.