User blog comment:DuckyChanQuack/Lost account....../@comment-28801439-20160914192039

The support has give me back my account. You just need to tell them as many things as possible about your account:

Lvl

Have you buy jewel

Number or jewels you have

Your cards (in attack unit for exemple)

Your friend code

Date you have begin the game (approximatively)

Etc. The more precise the faster the account is back. They do not need the support id to give you back your account. Email them and wait.