Talk:Account Transfer/@comment-95.90.187.7-20150422145046/@comment-25151790-20150422172835

Contact Nubee with as much information as you can. Tap the Nubee icon, select the Support tab, and scroll down to the contact form.

If you recorded your old Nubee ID number (found at the top of the screen when you tap the Nubee icon in-game), this will greatly speed up the recovery process. Other important information to include would be your username, number of jewels, kingdom level, and purchase receipts (if you made any purchases).